A third of your compensation was always too much.
Flight compensation agencies take 25–35% of what the airline pays. For a long time that was a defensible price: a person had to read your booking, work out whether the Regulation applied, find the airline’s claims address, and write a letter that would stand up.
That work is now done in seconds by software — a rules engine for the regulation and a language model for the letter. The cost of the work collapsed; the commission did not. So we charge £15 for the letter and nothing else. Someone owed €600 keeps €600.
What we do, and what we do not
We draft. You send. We tell you, free, whether the rules say your flight is owed compensation, and show you exactly how we worked it out. If you want to claim, we prepare the letter for £15.
We never contact airlines. We never file claims. We never act as your agent or your representative, and we never take a share of what you are paid. The claim is yours from start to finish — and so is every penny of the compensation.
We will not tell you a claim will succeed, because nobody honestly can. We tell you what the rules say about the facts you gave us, and we show our reasoning so you can check it.
How the rules engine works
The regulation lives in a single configuration file: every amount, distance band, threshold, notice period, exemption category and time limit, each with a citation to the article or court judgment it comes from. Application code reads from it and never hard-codes a number. When the law changes, or when we find a mistake, the fix is a one-line change in one place — and it is covered by a test suite that checks every band, every type of disruption, the halving rule and the settled case law on technical faults and staff strikes.
We are open about what is still unconfirmed. 21 of the 21 national time limits we show are awaiting confirmation by a qualified lawyer, and the site says so wherever one appears. Airline claim addresses are marked the same way.
Why “disputed” rather than “no”
When an airline says a delay was caused by extraordinary circumstances, most tools report the claim as ineligible. We do not. The airline has to prove the circumstance and prove it took all reasonable measures — and airlines routinely describe ordinary technical faults and their own staff’s strikes as extraordinary, which the courts have repeatedly said they are not. So we mark those claims as disputed and worth challenging, and the letter asks for the evidence.