Keep 100% of your flight compensation. Not 65%.
Delayed, cancelled or bumped? Check free if you are owed up to €600. If you are, the claim letter is a flat £15 — and you send it yourself.
Check your flight
On a €600 claim, an agency keeps up to €210. We charge £15.
Claims agencies typically keep 25–35% plus VAT. That made sense when a person had to read your booking and prepare the paperwork. Now software does it, so we charge for the work, not a share of your money.
A typical claims agency
€390
reaches you, after a 35% cut of €210
Delayed
€600
reaches you. You paid £15 for the letter, once.
The trade-off is honest: an agency chases the airline for you, and we do not. You send the letter and handle the replies. For most claims that is a stamp and an email or two.
How it works
- Step 1
Check — free
Five questions about your flight. You get the verdict, the amount, and the rule that produced it, with the distance and threshold shown so you can check our work.
- Step 2
Get the letter — £15
A formal letter to the airline’s claims department, citing the article and the amount, with their likely objection answered in advance. PDF, Word and plain text.
- Step 3
Send it yourself
Post it or paste it into the airline’s claim form. The airline pays you directly. We are never in the middle, and never take a cut.
What the rules pay
Fixed sums, per passenger, set by distance. Delays count once you arrive three hours or more late at your final destination — arrival, not departure.
| Distance | EU261 | UK261 |
|---|---|---|
| Up to 1,500 km | €250 | £220 |
| Intra-EU over 1,500 km, or any flight 1,500–3,500 km | €400 | £350 |
| Over 3,500 km (not intra-EU) | €600 | £520 |
That flight from three years ago probably still counts.
Almost nobody knows how long claims last. Search your inbox for old booking confirmations — every disrupted flight is a separate claim, for every passenger on it.
- 6 yearsEngland & Wales
- 5 yearsScotland
- 3 yearsGermany
- 5 yearsFrance
- 5 yearsSpain
- 6 yearsIreland
- 2 yearsNetherlands
- 5 yearsGreece
Time limits come from national law and are still being confirmed by a lawyer before launch. All countries
We draft. You send.
We never contact the airline, never file anything and never act for you. The claim is yours from start to finish, which is exactly why the whole payout is yours too.
You can check our work
Every verdict shows the regulation applied, the great-circle distance, the band and the threshold, with the article or court judgment behind each step.
“No” is not the end
When an airline blames weather or air traffic control, we mark the claim as disputed and worth challenging — because they must prove it, and often cannot.
Common questions
Is the check really free?
Yes. You answer five questions and see the verdict, the amount and the reasoning without paying or giving us an email address. You only pay if you want the letter.
What exactly do I get for £15?
A formal claim letter addressed to the airline’s claims department. It cites the regulation, the article and the amount, states your flight details as facts, answers the airline’s likely objection with the relevant case law, and asks for payment within 14 days. You get it as a PDF, a Word file and plain text, with the airline’s submission address and a plain-English guide to what happens next.
Do you contact the airline for me?
No. We draft the letter; you send it. We never contact airlines, never file claims and never act as your agent or representative. That is what lets us charge a flat fee instead of a share of your money.
What if the airline says no?
If the airline rejects your claim on eligibility grounds, we refund the £15. Forward us their reply and we refund within five working days. The letter page also explains what a rejection usually looks like and where to take it next.
My flight was a few years ago. Is it too late?
Probably not. Claims can be brought for six years in England and Wales, five in Scotland, France and Spain, and three in Germany (counted from the end of the year of the flight). A handful of countries are shorter — the Netherlands and Italy around two years, Belgium and Poland around one.
Why don’t you take a percentage like the others?
Claims agencies take 25–35% because a person used to read your booking and prepare the paperwork. Software does that now. The work is the same whether you are owed £220 or €600, so the price is too.