Transavia missed connection compensation
Where all your flights were on a single booking, a delay that makes you miss a connection is measured at your final destination. If you arrive there 3 hours or more late, compensation is due — even if the first flight was only a little late. Flights bought on separate bookings are treated as separate journeys.
Which Transavia flights are covered
Transavia is registered in Netherlands, so it counts as an EU carrier and its flights are covered in both directions.
- Departing an EU airport: covered by EU261.
- Departing a UK airport: covered by UK261.
- Arriving in the EU from outside Europe: covered by EU261, because Transavia is an EU carrier.
- Arriving in the UK from outside Europe: covered by UK261, which also protects arrivals on EU carriers.
Worked examples on Transavia routes
| Route | Distance | Rules | Per passenger |
|---|---|---|---|
| Amsterdam (AMS) → Rotterdam (RTM) | 45 km | EU261 | €250 |
| Amsterdam (AMS) → Eindhoven (EIN) | 104 km | EU261 | €250 |
| Rotterdam (RTM) → Eindhoven (EIN) | 86 km | EU261 | €250 |
| Amsterdam (AMS) → Paris (CDG) | 399 km | EU261 | €250 |
What Transavia is likely to say — and the answer
“The first flight was only 40 minutes late” — irrelevant on a single booking; the delay is measured at the end.
“You booked the flights separately” — genuinely fatal if true. Check your booking reference.
“The connection was operated by our partner” — the operating carrier of the delayed flight is who you claim from.
“Minimum connection time” arguments — if they sold you the connection, they accepted it as viable.
Specific to Transavia
Dutch-registered, so the two-year limitation period applies. That is the single most important thing to know about a Transavia claim.
Their network is Mediterranean and North African leisure flying from Amsterdam, Rotterdam and Eindhoven, mostly in the 1,500–3,500 km band at €400.
Separate claims handling from KLM despite the shared ownership.
The ILT is the Dutch enforcement body. Given the two-year limitation period, escalate promptly rather than exchanging letters for months.
Time limit: Transavia is based in Netherlands, where claims run for 2 years from the scheduled arrival date — one of the shorter windows in Europe, so do not sit on it. How that works
Check it free, then send the letter yourself.
If your Transavia missed connection appears eligible, the claim letter is £15 flat, with Transavia’s likely objection answered in advance. You keep 100% of what they pay. If the airline rejects your claim on eligibility grounds, we refund the £15. Forward us their reply and we refund within five working days.
Transavia missed connection: common questions
How much can I claim from Transavia for a missed connection?
Between €250 and €600 (or £220 and £520 under UK261) per passenger, depending on distance. The worked examples on this page show the figure for some of Transavia’s routes.
I missed my connection with Transavia. Which flight do I claim for?
If all the flights were on one booking, you claim for the journey as a whole, measured at your final destination, from the airline that operated the delayed flight. The distance used is the full distance from your first departure airport to your final destination.
What reasons does Transavia give for refusing missed connection claims?
The most common are: The first flight was only 40 minutes late; You booked the flights separately; The connection was operated by our partner; Minimum connection time arguments. Most of these do not hold up against the Regulation or the case law.
How long do I have to make a Transavia missed connection claim?
Where Transavia is based, the limit is 2 years. You can usually also claim in the country your flight departed from or arrived in, which may give you longer.
Other Transavia claims
- Transavia: delayCompensation is due when you arrive at your final destination 3 hours or more after the scheduled arrival time.
- Transavia: cancellationCompensation is due unless you were told at least 14 days before departure, or were told later but re-routed on a flight that fell inside the timing windows set by Article 5(1)(c).
- Transavia: denied boardingCompensation is due immediately when you are refused boarding against your will — most often because the flight was overbooked — provided you checked in on time with a confirmed reservation.
- Transavia: missed connectionWhere all your flights were on a single booking, a delay that makes you miss a connection is measured at your final destination.