Wizz Air UK delay compensation
Compensation is due when you arrive at your final destination 3 hours or more after the scheduled arrival time. It is the arrival that counts, not the departure: a flight that leaves four hours late but makes up time and lands 2 hours 50 minutes late is not covered.
Which Wizz Air UK flights are covered
Wizz Air UK is a UK airline, so most of its flights are covered in both directions.
- Departing a UK airport: covered by UK261.
- Departing an EU airport: covered by EU261.
- Arriving in the UK from outside Europe: covered by UK261, because Wizz Air UK is a UK carrier.
- Arriving in the EU from outside Europe: not covered by EU261, because Wizz Air UK is not an EU carrier — though a UK departure on the same trip is.
Worked examples on Wizz Air UK routes
| Route | Distance | Rules | Per passenger |
|---|---|---|---|
| London (LTN) → London (LGW) | 82 km | UK261 | £220 |
| London (LTN) → Birmingham (BHX) | 114 km | UK261 | £220 |
| London (LGW) → Birmingham (BHX) | 180 km | UK261 | £220 |
| London (LTN) → Paris (CDG) | 380 km | UK261 | £220 |
What Wizz Air UK is likely to say — and the answer
“Extraordinary circumstances” with no detail — ask which circumstance, and for the evidence.
“A technical problem” — not an extraordinary circumstance, and settled by the Court of Justice.
“The inbound aircraft arrived late” — a knock-on delay only counts if the original cause was itself extraordinary.
A disputed arrival time — ask for their recorded on-blocks time and compare it with yours.
Specific to Wizz Air UK
Wizz Air UK is a separate UK-registered company from Wizz Air Hungary. Check the operating carrier on your booking: a W9 flight number is the UK company and UK261 applies, while W6 is Hungarian and EU261 applies.
The group has been the subject of enforcement attention from the UK Civil Aviation Authority over the handling of passenger claims, so keep a clean paper trail — dated letter, dated reply, dated chase.
They route claims through an online portal and may ask you to re-submit the same information there. Send the letter anyway: a dated written demand is what starts the escalation clock.
Their fleet is concentrated on Central and Eastern European routes from Luton, most of which fall in the 1,500–3,500 km band.
Time limit: Wizz Air UK is based in United Kingdom, where claims run for 6 years from the date of the flight. How that works
Check it free, then send the letter yourself.
If your Wizz Air UK delay appears eligible, the claim letter is £15 flat, with Wizz Air UK’s likely objection answered in advance. You keep 100% of what they pay. If the airline rejects your claim on eligibility grounds, we refund the £15. Forward us their reply and we refund within five working days.
Wizz Air UK delay: common questions
How much can I claim from Wizz Air UK for a delay?
Between €250 and €600 (or £220 and £520 under UK261) per passenger, depending on distance. The worked examples on this page show the figure for some of Wizz Air UK’s routes.
My Wizz Air UK flight left more than three hours late but landed less than three hours late. Can I claim?
No. The test is how late you arrive at your final destination. If the flight made up time and landed under three hours late, the fixed compensation does not apply — though you may still have been owed meals and refreshments during the wait.
What reasons does Wizz Air UK give for refusing delay claims?
The most common are: Extraordinary circumstances with no detail; A technical problem; The inbound aircraft arrived late; A disputed arrival time. Most of these do not hold up against the Regulation or the case law.
How long do I have to make a Wizz Air UK delay claim?
Where Wizz Air UK is based, the limit is 6 years. You can usually also claim in the country your flight departed from or arrived in, which may give you longer.
Other Wizz Air UK claims
- Wizz Air UK: delayCompensation is due when you arrive at your final destination 3 hours or more after the scheduled arrival time.
- Wizz Air UK: cancellationCompensation is due unless you were told at least 14 days before departure, or were told later but re-routed on a flight that fell inside the timing windows set by Article 5(1)(c).
- Wizz Air UK: denied boardingCompensation is due immediately when you are refused boarding against your will — most often because the flight was overbooked — provided you checked in on time with a confirmed reservation.
- Wizz Air UK: missed connectionWhere all your flights were on a single booking, a delay that makes you miss a connection is measured at your final destination.