Loganair cancellation compensation
Compensation is due unless you were told at least 14 days before departure, or were told later but re-routed on a flight that fell inside the timing windows set by Article 5(1)(c). You are also entitled to choose between a full refund and a replacement flight, whatever the notice.
Which Loganair flights are covered
Loganair is a UK airline, so most of its flights are covered in both directions.
- Departing a UK airport: covered by UK261.
- Departing an EU airport: covered by EU261.
- Arriving in the UK from outside Europe: covered by UK261, because Loganair is a UK carrier.
- Arriving in the EU from outside Europe: not covered by EU261, because Loganair is not an EU carrier — though a UK departure on the same trip is.
Worked examples on Loganair routes
| Route | Distance | Rules | Per passenger |
|---|---|---|---|
| Glasgow (GLA) → Edinburgh (EDI) | 67 km | UK261 | £220 |
| Glasgow (GLA) → Aberdeen (ABZ) | 202 km | UK261 | £220 |
| Edinburgh (EDI) → Aberdeen (ABZ) | 157 km | UK261 | £220 |
| Glasgow (GLA) → Paris (CDG) | 897 km | UK261 | £220 |
What Loganair is likely to say — and the answer
“You were offered an alternative flight” — only relevant if it fell inside the Article 5 windows. Check the departure and arrival times.
“We told you in advance” — the question is whether it was 14 days or more, counted from when you were actually informed.
“Operational reasons” — not a category in the Regulation.
A voucher offered instead of money — you are entitled to be paid in money.
Specific to Loganair
Almost every Loganair route is under 1,500 km, so the figure is £220 under UK261. That is still worth the twenty minutes it takes to send a letter.
They fly small turboprops into airports with genuinely severe weather exposure in the islands and the north. Weather rejections here are more often legitimate than at a large hub — but they still have to evidence the specific conditions.
Claims arising in Scotland are governed by the Scottish five-year prescription period rather than the six years available in England and Wales.
As a smaller operator they tend to answer letters personally rather than through a portal, and a clearly set out letter gets a proportionate reply.
Time limit: Loganair is based in United Kingdom, where claims run for 6 years from the date of the flight. How that works
Check it free, then send the letter yourself.
If your Loganair cancellation appears eligible, the claim letter is £15 flat, with Loganair’s likely objection answered in advance. You keep 100% of what they pay. If the airline rejects your claim on eligibility grounds, we refund the £15. Forward us their reply and we refund within five working days.
Loganair cancellation: common questions
How much can I claim from Loganair for a cancellation?
Between €250 and €600 (or £220 and £520 under UK261) per passenger, depending on distance. The worked examples on this page show the figure for some of Loganair’s routes.
Loganair cancelled my flight and put me on another one. Can I still claim?
Possibly. If you were told less than 14 days before, the airline only escapes compensation if the replacement fell inside strict windows — for example, with under 7 days’ notice, departing no more than an hour early and arriving less than two hours late. Outside those windows, compensation is due, although it can be halved if you arrived within 2, 3 or 4 hours depending on distance.
What reasons does Loganair give for refusing cancellation claims?
The most common are: You were offered an alternative flight; We told you in advance; Operational reasons; A voucher offered instead of money. Most of these do not hold up against the Regulation or the case law.
How long do I have to make a Loganair cancellation claim?
Where Loganair is based, the limit is 6 years. You can usually also claim in the country your flight departed from or arrived in, which may give you longer.
Other Loganair claims
- Loganair: delayCompensation is due when you arrive at your final destination 3 hours or more after the scheduled arrival time.
- Loganair: cancellationCompensation is due unless you were told at least 14 days before departure, or were told later but re-routed on a flight that fell inside the timing windows set by Article 5(1)(c).
- Loganair: denied boardingCompensation is due immediately when you are refused boarding against your will — most often because the flight was overbooked — provided you checked in on time with a confirmed reservation.
- Loganair: missed connectionWhere all your flights were on a single booking, a delay that makes you miss a connection is measured at your final destination.