Loganair delay compensation
Compensation is due when you arrive at your final destination 3 hours or more after the scheduled arrival time. It is the arrival that counts, not the departure: a flight that leaves four hours late but makes up time and lands 2 hours 50 minutes late is not covered.
Which Loganair flights are covered
Loganair is a UK airline, so most of its flights are covered in both directions.
- Departing a UK airport: covered by UK261.
- Departing an EU airport: covered by EU261.
- Arriving in the UK from outside Europe: covered by UK261, because Loganair is a UK carrier.
- Arriving in the EU from outside Europe: not covered by EU261, because Loganair is not an EU carrier — though a UK departure on the same trip is.
Worked examples on Loganair routes
| Route | Distance | Rules | Per passenger |
|---|---|---|---|
| Glasgow (GLA) → Edinburgh (EDI) | 67 km | UK261 | £220 |
| Glasgow (GLA) → Aberdeen (ABZ) | 202 km | UK261 | £220 |
| Edinburgh (EDI) → Aberdeen (ABZ) | 157 km | UK261 | £220 |
| Glasgow (GLA) → Paris (CDG) | 897 km | UK261 | £220 |
What Loganair is likely to say — and the answer
“Extraordinary circumstances” with no detail — ask which circumstance, and for the evidence.
“A technical problem” — not an extraordinary circumstance, and settled by the Court of Justice.
“The inbound aircraft arrived late” — a knock-on delay only counts if the original cause was itself extraordinary.
A disputed arrival time — ask for their recorded on-blocks time and compare it with yours.
Specific to Loganair
Almost every Loganair route is under 1,500 km, so the figure is £220 under UK261. That is still worth the twenty minutes it takes to send a letter.
They fly small turboprops into airports with genuinely severe weather exposure in the islands and the north. Weather rejections here are more often legitimate than at a large hub — but they still have to evidence the specific conditions.
Claims arising in Scotland are governed by the Scottish five-year prescription period rather than the six years available in England and Wales.
As a smaller operator they tend to answer letters personally rather than through a portal, and a clearly set out letter gets a proportionate reply.
Time limit: Loganair is based in United Kingdom, where claims run for 6 years from the date of the flight. How that works
Check it free, then send the letter yourself.
If your Loganair delay appears eligible, the claim letter is £15 flat, with Loganair’s likely objection answered in advance. You keep 100% of what they pay. If the airline rejects your claim on eligibility grounds, we refund the £15. Forward us their reply and we refund within five working days.
Loganair delay: common questions
How much can I claim from Loganair for a delay?
Between €250 and €600 (or £220 and £520 under UK261) per passenger, depending on distance. The worked examples on this page show the figure for some of Loganair’s routes.
My Loganair flight left more than three hours late but landed less than three hours late. Can I claim?
No. The test is how late you arrive at your final destination. If the flight made up time and landed under three hours late, the fixed compensation does not apply — though you may still have been owed meals and refreshments during the wait.
What reasons does Loganair give for refusing delay claims?
The most common are: Extraordinary circumstances with no detail; A technical problem; The inbound aircraft arrived late; A disputed arrival time. Most of these do not hold up against the Regulation or the case law.
How long do I have to make a Loganair delay claim?
Where Loganair is based, the limit is 6 years. You can usually also claim in the country your flight departed from or arrived in, which may give you longer.
Other Loganair claims
- Loganair: delayCompensation is due when you arrive at your final destination 3 hours or more after the scheduled arrival time.
- Loganair: cancellationCompensation is due unless you were told at least 14 days before departure, or were told later but re-routed on a flight that fell inside the timing windows set by Article 5(1)(c).
- Loganair: denied boardingCompensation is due immediately when you are refused boarding against your will — most often because the flight was overbooked — provided you checked in on time with a confirmed reservation.
- Loganair: missed connectionWhere all your flights were on a single booking, a delay that makes you miss a connection is measured at your final destination.